Support
Last updated: [EFFECTIVE DATE]
Get in touch
Need help with Loyol? Email us at [SUPPORT EMAIL]and we’ll get back to you. [ADD EXPECTED RESPONSE TIME / HOURS IF ANY]
Are you a business interested in offering rewards? Use the “Contact” form on our home page instead.
Frequently asked questions
How do I earn stamps?
Join a business’s card in the app, then earn stamps by tapping their Loyol tag or checking in as the business directs. [CONFIRM / EXPAND]
I didn't get my verification code.
Codes arrive by SMS within a minute. Check your signal and that your number is correct, then request a new code. If it still doesn’t arrive, email [SUPPORT EMAIL].
How do I add a card to Apple Wallet?
Open a card in the app and tap Add to Apple Wallet. Your stamps update automatically. [CONFIRM / EXPAND]
Where are my cards?
Your joined cards live on the Cards tab. Browse and join new businesses from Home and Map.
How do I delete my account?
Open the You tab and tap Delete account. This permanently deletes your account, cards, stamps, and history. You can also email [SUPPORT EMAIL] to request deletion.
Privacy & terms
See our Privacy Policy and Terms of Service.